Customer Support
Shipping & Delivery
We carefully prepare and ship our handcrafted products from Nepal to customers around the world.
How It Works
From Our Hands to Yours
Every order is handled with care so that your handcrafted treasure can safely begin its journey.
Order Processing
Orders are carefully checked, packed, and prepared by our team before shipment.
Shipment
Once your order is shipped, available tracking information will be provided.
International Delivery
We ship our handcrafted products from Nepal to customers around the world.
Delivery Information
What You Should Know
Processing Time
Most orders require time for careful preparation and packaging before dispatch. Handmade or customized products may require additional processing time.
Delivery Time
Delivery times depend on your destination, selected shipping service, customs processing, and other circumstances. Estimated delivery information will be provided when available.
Shipping Address
Please make sure your shipping address, telephone number, and other delivery details are correct before completing your order.
Worldwide Shipping
We aim to serve customers internationally. Shipping availability and delivery options may vary depending on the destination country.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. These charges are determined by local authorities and may be the responsibility of the recipient.
Need Help With Your Delivery?
If you have questions about shipping, delivery, or your order, our team is happy to help.
Contact Us